Services

TAILOR MADE ACCOUNT MANAGEMENT FOR UK CLIENTS

At CarChem, we understand that no two account requirements are the same. This is why we have a dedicated team for the United Kingdom (inclusive of Scotland, Highlands and Northern Ireland), who manage each account as an individual. You will find that our service and level of expertise make you feel as though you are the only customer.

From the first time you make contact, we will go through each step of the process to offer you a fully unique and bespoke service. Including but not limited to;

– Creating your range
– Helping you find the perfect product
– Working with our sourcing department to find your ideal packaging solutions
– Business development support and advice
– On-site visits
– Application and end user expertise

With the help of your account manager, together you will create the ideal package to suit your business requirements. Starting with the development of your product range, all the way through to the logistics of your order.

GET TO KNOW YOUR TEAM

Stephen has been with CarChem Ltd for most of its existence, and manages and oversees the UK accounts team. With his extensive knowledge of the market and personal interest in application, there is no one better to make sure you receive the advice and support to make your business the success it is destined to be. Why not get in touch with Stephen now at Stephen@car-chem.co.uk, and begin your CarChem journey.

TAILOR MADE ACCOUNT MANAGEMENT FOR EXPORT CLIENTS

The logistics of using an overseas supplier can be complex, however at CarChem Ltd our dedicated Exports accounts team will take care of everything for you, taking away any of the hassle. No matter the continent you may be on, we can fully assist your business needs.

The team will support you in every aspect of your business requirements weather you are at the beginning of your story, or almost complete, all the way through our business relationship, including but not limited to;

– Creating your range
– All customs documentation
– Using our trusted freight forwarders to make sure every order arrives in perfect condition and on time
– Business development and support
– Product development
– Product documentation translation

Our team has experience of working with clients across 120 countries and cultures, therefore we take pride in our unique ability to adapt to your market. From finding products suitable for your climate, product presentation to your market, and dealing with the entire customs processes. There is no better team to support you.

GET TO KNOW YOUR TEAM
Callie begin working at CarChem Ltd in the beginning of 2016, and manages and overseas the Export Accounts Team. She has an extensive knowledge of the market, together with her expertise of culture and global logistics, she is the ideal person to make sure you receive the support you require to make your business a success. Why not get in touch with Callie now at callie@car-chem.co.uk, and begin your CarChem journey.

INTERNAL SOURCING DEPARTMENT

We understand how important it is to stand out from the crowd and get your message across as quickly as possible to your customer, especially on the retail shelves. This is why we have our own dedicated sourcing department to assist each of our clients.

PACKAGING SOLUTIONS
If there is a particular bottle, box, closure, trigger, or any other packaging solution you require, your account manager will work closely with our sourcing department to find the right products for you. We work with several packaging companies, so can get the best possible rates, so that you are not overpaying on the things that make your products standout.
Need a particular pallet, or printed boxes, or even specific dimensions? We will source it.

LABELS
Your account manager can get you on the right track when it comes to your labels. Each account manager is fully trained on the legal requirements needed on your labels to be fully compliant, but we can also put you in touch with graphic designers from a multitude of backgrounds to create anything from a logo, to a full branding campaign. Once you have the image, we will source your printed labels for one product, all the way through to your entire range.

ACCESSORIES
If you feel like something is missing, and need the tools of the trade, we can help with that too. We hold a number of accessories in stock, but if you need that personal touch our sourcing team will find it. From microfiber cloths, to tyre dressing applicators, to polish pads. Tell us what you need.

LITURATURE
We work very closely with some fantastic printing companies who can print your brand. Our sourcing team are happy to get the full image you require, or put you in touch with the right people. Business cards, product brochures and more.

MISCELLANEOUS
Still need that specialist item? Ask your account manager, and they will do all they can alongside our sourcing team to find the solution.

GET TO KNOW YOUR TEAM
Lavinia manages our dedicated sourcing team. Her experience in purchasing allows her to have the determination to find everything you need. (Please note some items from external suppliers require minimum order quantities). Speak to your account manager today with your requirements.

DEDICATED LOGISTICS

No matter your location, we have a service that will deliver. From small packages to large pallets and container loads.

UK LOGISTICS
We work with a variety of transport companies, as well as our own fleet of vehicles. All UK transport will arrive within 24 hours of dispatch weather that be a single box, or a full load pallet. (Up to 3 working days for Scottish Highlands and Northern Ireland)

EXPORT LOGISTICS
Our export team are well diversed with the logistics of getting goods to any part of the world. We work with over 20 freight companies, to provide the best solution by road, sea and air according to your location and business requirements. Not only that but we will take care of all documentation for customs purposes, taking the hassle out of importing your goods.

DROP SHIPPING
Need your order to go to an alternate address? Or even directly to your customer in all your packaging? No problem, we have it covered. With a delivery service that is tailor made to your needs. Speak to your account manager today for more information, regarding the services we can offer you.

DOWN-FILL RETAIL AND BULK TRADE PACKAGING

At CarChem, we pride ourselves on our ability to offer a unique and personalised service to each and every one of our clients. This even comes down to the packaging service you require, weather it be for bulk supply, right down to retail ready, we have a solution for you.

Retail
As standard our packaging comes in the following sizes, however if there is a particular bottle you require that you can not see below, speak to your account manager who will be more than happy to accommodate
– 100ML
– 250ML
– 500ML
– 1 Litre
– 5 Litre
– 60 Grams (waxes/creams)
– 100 Grams (waxes/creams)
– 250 Grams (waxes/creams)

Our standard large packaging sizes are as below, however if you require additional options, please speak with your account manager who will be able to accommodate
– 25 Litre
– 200 Litre DRUM
– 600 Litre IBC
– 1000 Litre IBC
– 25 Kilo (waxes/creams)
– 200 Kilo (waxes/creams)

For further assistance, please speak to your dedicated account manager.

CARCHEM BRAND DISTRIBUTION

If you love the CarChem brand as much as we do, and feel that you could launch and develop CarChem in your country or region, we would love to hear from you.

Join the CarChem family and distribute a portfolio of high quality, outstanding performance products, that your market is looking for. We will support you every step of the way and keep you updated with the latest developments, application processes, and market insight.

For a full understanding of our terms and conditions to be a distributer, please speak to our Export sales team today, or fill out the below enquiry form. Countries currently distributing under the brand name of CarChem, can be found on our retail website

CHEMICAL ENGINEERING AND PRODUCT DEVELOPMENT

We commit to continuous investment into research and development for all customer requirements large or small
We commit to staying on the front line of the industry through intensive research into the newest technologies
We commit to developing products to meet every aspect of the market, from a quality perspective through to end user ease of application
In-depth research into our raw material suppliers own R&D to ensure we have a full, comprehensive and complete product journey.
An onsite chemist and lab full time, constantly working on existing and new product lines.
In house quality control on every product.
Regular monthly meetings with raw material suppliers to stay ahead of the market developments
We only ever source the highest grade raw materials
An onsite application expert to ensure end user requirements are met
All products are assessed by an external review panel before release on to the market
The ability to reverse engineer
A dedicated market research team so that we always know every aspect of the market

BESPOKE MANUFACTURING

We understand that every element of your range needs to stand out, so here at CarChem we offer a full bespoke manufacturing service. This is inclusive, but not limited to the following services

– Colour / Fragrance changes/enhancement within our core range
– Support from our chemical engineer to create a bespoke formulation
– The manufacturing of your own formulations under licence
– Creation of MSDS and COA

For further information and to discuss your own personal requirements, please speak to an account manager today or simply fill in our enquiries form. We can not wait to hear from you.

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